Phangela understand the security needs of retail commercial property – securing the safety of the public, employees and the property itself. This creates a safe and secure environment for all the businesses to operate in and provides the public and centre management with peace of mind.


  • Internal Shopping Complex Security – Security Officers are trained in all aspects of security discipline, with strong emphasis on observation and visibility. Security Officers also perform a public relations function and are able to provide general information regarding the relevant shopping complex to customers.
  • In-store Security – including store operating rules and procedures, customer care, customer theft techniques, fitting room control, searching of staff, asset control, hot product management, stockroom security, cash security and key control, amongst others.
  • External Shopping Complex Security – parking areas are patrolled by officers on foot or motorised transport, they are trained to spot suspicious or unusual behaviour. Their presence alone discourages potential criminal activity.
  • Integrated Technology Solutions – including alarm systems and panic buttons, as well as CCTV systems throughout the centre, monitored by officers at central control rooms.
  • Armed Response Services

  • Investigations
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