Founded in 2000 the name Phangela, which means “to work”, is an all encompassing description of our company culture and attitude.
We started as a Labour Broking and Recruiting Company, predominantly servicing
the Security Industry. The company was started with no investment capital and only
one privately owned vehicle. Zane Ntoyakhe (Executive Director) and I slept in
shipping containers at the Cape Town Harbour on many occasions to ensure we are
at work the next day in the early days of building the company.
In 2011 I started on a journey that would see us relentlessly seek perfection in our
shared mission to deliver service excellence.
Since 2011 we have grown exponentially, not just in size, but more importantly, in knowledge and expertise. Our shared ambition has forced us to be evolutionary. Our desire to be ever-improving forces us to challenge ourselves every day by simply applying one of our core principles: “Every passing minute is another opportunity to improve.”
We are a leader in the corporate Security Company Industry, and we have
developed several other divisions due to client pleas for better services in other
sectors. Our clients all enjoy the fact that we recognise that “service is not an effort
or a cost, but rather an investment”. The other sectors in our company that add value
to our “set up”, and equally important to our client relations, are our Cleaning Division
(est. in 2015- Siyayenza), Phangela Group Tactical (est. in 2015).
This year, we merged Phangela Group SWAT with Halt Security Services forming
CDF Civil Defence Force, which focusses on Armed Response in various areas. All
divisions operate individually in respect of Management, Payroll, Budgets, and
Measurables.
It has been a dream of mine to lead and create a corporate company that employs a
large number of people who contribute positively to South Africa’s economy. A
company in which individuals can find the creative business stimulation they crave.
Security in South Africa is not only an ever-evolving environment, but more
importantly, it is changing from a luxury item to an essential and it has therefore
become a specialist industry with infinite possibilities and opportunities for
improvement and innovation. We foresee the industry evolving aggressively in the nearby future despite the country’s economic constraints.
The economic, political, and criminal climate will require a different approach from private security companies who will be playing a larger role in the safety and security of public lives and assets. Our opinion is that the environment will require the industry to shift away from employing minimally trained wage-earners to well-trained salary earners that are equipped to deal with a high level of incidences and or emergencies.
At Phangela Group we are determined to ensure that we remain at the forefront of
this evolution and are a serious trendsetter, not only in-service delivery, but equally
important, in the development and training of security personnel. We have always
been passionate about providing much-needed employment to as many people as
possible with the pure intention of improving the personal living conditions and
educating the current generation to ensure that they can influence the next
generation into a more ambitious, successful, and healthy one.
In order to achieve this, it is of cardinal importance that we recruit and train individuals who understand our culture and our ambition, not only to provide an attractive service to our clients, but also to make significant differences to our industry and effectively contribute tothe country’s economy.
The dynamic in which we operate is unique. In saying this, I am not referring to the industry, but rather in how Phangela operates.
Our business model, operationally and financially, differs significantly from other companies in the industry and this is what we feel separates us from the rest and what ultimately makes us an attractive commodity to our clients.
We undertook a SWOT analysis in 2013 and found that thebiggest frustration clients had in the Security Industry was that they never knew what the productivity levels of the security companies they were dealing with were. We undertook to change this in 2014 and we have, and will, continue to implement various mechanisms and systems to ensure we are always measured.
We have committed ourselves to the key elements of client focus, as well as superior
service levels, which meet and exceed client expectations through professionally
managed and highly motivated officers, ongoing on- and off-site training, including
continuous performance evaluations. We strive to render a superior and efficient
service at the most competitive price, thereby adding value to your business.
On a personal note: Phangela started out as a way to a means; we then created a
profit, which we diligently invested back into the business in our attempt to create a
corporation and then…you need to find what gets you up in the morning and keeps
you up at night. For me it’s always been to be the adult the childhood-me aspired to
be…
My dream is to create an organisation that creates avenues for people with ambition
to not only be recognised in, but more importantly, to thrive in.
I want to create successful people in a manner and fashion that the child in them will
be proud of the adult they have become. The child in me is far from done with the
adult-me and that should stand all our clients in good stead for a long time to come.
Charl Jacobs | CEO, Phangela Group
Founded in 2000 the name Phangela, which means “to work”, is an all encompassing description of our company culture and attitude.
We started as a Labour Broking and Recruiting Company, predominantly servicing the Security Industry. The company was started with no investment capital and only one privately owned vehicle. Zane Ntoyakhe (Executive Director) and I slept in shipping containers at the Cape Town Harbour on many occasions to ensure we are at work the next day in the early days of building the company.
In 2011 I started on a journey that would see us relentlessly seek perfection in our shared mission to deliver service excellence.
Since 2011 we have grown exponentially, not just in size, but more importantly, in knowledge and expertise. Our shared ambition has forced us to be evolutionary. Our desire to be ever-improving forces us to challenge ourselves every day by simply applying one of our core principles: “Every passing minute is another opportunity to improve.”
We are a leader in the corporate Security Company Industry, and we have developed several other divisions due to client pleas for better services in other sectors. Our clients all enjoy the fact that we recognise that “service is not an effort or a cost, but rather an investment”. The other sectors in our company that add value
to our “set up”, and equally important to our client relations, are our Cleaning Division (est. in 2015- Siyayenza), Phangela Group Tactical (est. in 2015).
This year, we merged Phangela Group SWAT with Halt Security Services forming CDF Civil Defence Force, which focusses on Armed Response in various areas. All divisions operate individually in respect of Management, Payroll, Budgets, and Measurables.
It has been a dream of mine to lead and create a corporate company that employs a large number of people who contribute positively to South Africa’s economy. A company in which individuals can find the creative business stimulation they crave.
Security in South Africa is not only an ever-evolving environment, but more importantly, it is changing from a luxury item to an essential and it has therefore become a specialist industry with infinite possibilities and opportunities for improvement and innovation. We foresee the industry evolving aggressively in the nearby future despite the country’s economic constraints.
The economic, political, and criminal climate will require a different approach from private security companies who will be playing a larger role in the safety and security of public lives and assets. Our opinion is that the environment will require the industry to shift away from employing minimally trained wage-earners to well-trained salary earners that are equipped to deal with a high level of incidences and or emergencies.
At Phangela Group we are determined to ensure that we remain at the forefront of this evolution and are a serious trendsetter, not only in-service delivery, but equally important, in the development and training of security personnel. We have always been passionate about providing much-needed employment to as many people as possible with the pure intention of improving the personal living conditions and educating the current generation to ensure that they can influence the next generation into a more ambitious, successful, and healthy one.
In order to achieve this, it is of cardinal importance that we recruit and train individuals who understand our culture and our ambition, not only to provide an attractive service to our clients, but also to make significant differences to our industry and effectively contribute to the country’s economy.
The dynamic in which we operate is unique. In saying this, I am not referring to the industry, but rather in how Phangela operates.
Our business model, operationally and financially, differs significantly from other companies in the industry and this is what we feel separates us from the rest and what ultimately makes us an attractive commodity to our clients.
We undertook a SWOT analysis in 2013 and found that the biggest frustration clients had in the Security Industry was that they never knew what the productivity levels of the security companies they were dealing with were. We undertook to change this in 2014 and we have, and will, continue to implement various mechanisms and systems to ensure we are always measured.
We have committed ourselves to the key elements of client focus, as well as superior service levels, which meet and exceed client expectations through professionally managed and highly motivated officers, ongoing on- and off-site training, including continuous performance evaluations. We strive to render a superior and efficient service at the most competitive price, thereby adding value to your business.
On a personal note: Phangela started out as a way to a means; we then created a profit, which we diligently invested back into the business in our attempt to create a corporation and then…you need to find what gets you up in the morning and keeps you up at night. For me it’s always been to be the adult the childhood-me aspired to
be…
My dream is to create an organisation that creates avenues for people with ambition to not only be recognised in, but more importantly, to thrive in.
I want to create successful people in a manner and fashion that the child in them will be proud of the adult they have become. The child in me is far from done with the adult-me and that should stand all our clients in good stead for a long time to come.
Charl Jacobs | CEO, Phangela Group
“Greatness is not a function of circumstance. Greatness, it turns out, is largely a matter of conscious choice, and discipline.” “Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great.”
“Greatness is not a function of circumstance. Greatness, it turns out, is largely a matter of conscious choice, and discipline.” “Good is the enemy of great. And that is one of the key reasons why we have so little that becomes great.”
PRIVATE SECURITY COMPANY
WELL TRAINED PANTHAR SECURITY
Phangela Group Management
FREQUENTLY ASKED QUESTIONS
20 Years of working Experience
8k+ Active Security Guard
500+ New Job Offer
Grade-C: Basic Access Control of higher risk areas and patrol duties.
Grade B: Access Control of higher risk areas where documentation and basic computer skills may be required. A Grade-B Security Officer can function as a Shift Commander and manage a Grade -C Officer. A Grade-B Officer always displays greater communication and conflict resolution skills.
Grade-A: Main function is to operate as a site manager or commander with the ability to control and manage several functions. They have the ability to manage security workforce, conduct various assessments, investigations and provide input and solutions.
A: At the Gate Access Control solution allows convenient and safe tracking of who is entering and exiting your premises by simply scanning vehicle and driver’s licence information on the Android device. Information and management are stored in the cloud and controlled via an easy web-based interface. This solution is POPI certified, allowing you to legally store this information according to the Protection of Personal Information Bill. This makes your security visitor registration book worth more that the paper it’s written on. Because information is scanned directly from a sophisticated barcode, you can gather a wealth of accurate information in seconds.
- PSIRA
- SAIDSA
- SASSETA
- SASA
- Business Against Crime
- NCCA
- Department of Labour
Yes and no. Majority of sites are self-posting sites, and Security Officers need to ensure they can get there themselves. Often travel incentives will be in place to assist Security Officers with travel arrangements. Dependent on the type of client and the nature of the contract, often transport will be included in the monthly invoice to the client to provide transport to and from sites.